Quality Management in Purchasing

Olga Anisimova Quality Management in Purchasing, 52 pages, 1 appendix Saimaa University of Applied Sciences Faculty of Business Administration, Lappeenranta Degree Programme in International Business Thesis 2014 Instructor: Senior Lecturer, Leena Laari-Muinonen, Saimaa University of Applied Sciences The implementation of quality management by the companies is one of the last tendencies towards to ameliorating the whole performance of the company. The purpose of this study is to substantiate the need and significance of an application of quality management systems in a purchasing department. The data collected within the study might be a valuable reference for the organizations that are planning to implement quality management. The whole thesis was written by using qualitative methods. The information was assembled basically from literature and Internet sources to obtain necessary knowledge concerning the topic. Additionally, the empirical part of the thesis was based on interviews in four Finnish companies. The study provides a sufficient theoretical base of quality management in purchasing that is strengthened by four examples in companies. Further study is required to determine the reasons of the implementation of quality management systems in other departments of the companies.